Steve Boom

Without exception, the Internet has dramatically changed the way business information is delivered and consumed. The proliferation of free information coupled with fee-based services that have migrated to the Web has proven overwhelming for the average knowledge worker. While every desktop is now a potential research library, few employees can afford the time necessary to seek out the information that can help them do their jobs. In many cases, simply finding information can consume as much as 25% of the workweek as employees scour internal databases and external information sources (Forrester Research, Inc.). Access to information is no longer the challenge; rather, timely, efficient access to the right information at the right time is the key to transforming information into insight. Nearly 70% of the Global 2000 offer employees some level of access to fee-based p... (more)